AI voice agent
It answers every call in the language you choose, and books, changes or cancels reservations for you. Callers who ask for a person are transferred to your team.
- Answers 24/7 in 12 languages
- Bookings arrive marked Voice AI
Reservations
Take bookings from everywhere, in one book.
Embed your booking widget on your website, add WhatsApp bookings, and watch every reservation land on one live timeline.
- Live timeline
- Deposits via Stripe
- SMS and email reminders
18:0019:0020:0021:0022:00
T1
Martin B. (2)18:00–19:15
Sophie L. (4)20:15–21:45
T2
James W. (3)19:00–20:30
Chiara R. (4)20:40–21:55
T3
Emma R. (6)20:00–21:30
T4
Oliver T. (2)18:00–19:00
Mia H. (4)20:30–22:00
T5
Hugo M. (2)19:15–20:15
Harry P. (5)20:45–22:00
PendingConfirmedLateSeatedCompletedCancelledNow
New online reservation
Your website
WhatsApp
Phone call
18:0019:0020:0021:0022:00
T1
Martin B. (2)
Sophie L. (4)
T2
James W. (3)
T3
Emma R. (6)
T4
Mia H. (2)
Direct bookings
Guests book from your site, WhatsApp or the phone.
Add it to your website with one snippet, or let guests book straight from WhatsApp. Every channel flows into the same timeline.
- Embed your widget on any website in minutes
- WhatsApp bookings included, no extra setup for guests
- Every booking lands on one live timeline
Beyond the widget
Two more ways guests book, both landing on your timeline.
WhatsApp bookings
Guests book without leaving WhatsApp, through a short guided form or by chatting with an AI assistant. Every booking gets an instant confirmation.
- No app to download
- Form or AI chat, your choice
partner.deskadora.com/en/reservations/list
Reservations
All statusesTimeClientPaxSourceTableStatus
20:40Chiara R.4WidgetT2Confirmed
20:30Mia H.4PhoneT4Confirmed
20:15Sophie L.4WidgetT1Confirmed
20:00Emma R.6WidgetT3Pending
19:15Hugo M.2PhoneT5Late
19:00James W.3Voice AIT2Seated
18:00Martin B.2Walk-inT1Completed
Full visibility
See every reservation, table and status at a glance.
See all reservations, including table, time, party size, and status, and manage the whole evening from a single view. Each booking is assigned a table automatically by the AI; reassign from the same screen.
- Colour-coded status: pending, confirmed, late, seated, completed
- Reassign tables and reschedule from one screen
- Live updates across your whole front-of-house team
partner.deskadora.com/en/settings/deposit
Deposit
Deposit type
Flat (fixed amount)Per person
Deposit amount15 EUR
On arrival
Refund depositApply deposit to bill
Cancellation policy
If cancelledFull refund
At least 24 hours before the reservation
Eligibility
Apply toBookings with party size ≥ 4
Summary
- Require 15 EUR deposit.
- Per person (amount × clients).
- On arrival: apply deposit to bill.
- Applies to bookings with party size ≥ 4.
- Cancellation: full refund if cancelled ≥ 24h before.
No-show prevention
Fewer no-shows, with rules you control.
Collect deposits through Stripe, set auto-cancel windows, send automated reminders. You write the rules, the platform enforces them.
- Deposits collected via Stripe
- Auto-cancel and buffer times you control
- Automated SMS and email reminders before every visit
- Works together with floor management and the guest CRM to keep every table and guest in sync
How a booking flows
01
Guest books
They pick a slot on your widget or through WhatsApp. A deposit is collected if you require one.
02
Lands on your timeline
The reservation appears instantly on your team's live timeline, colour-coded and ready to manage.
03
Confirmed and reminded
The guest receives an automatic confirmation and a reminder before their visit. Your tables fill themselves.
Frequently asked questions
No. Reservations made through your booking widget or WhatsApp go directly to your restaurant and appear on your live timeline.
Guests can book directly on your website via the Deskadora widget, or straight from WhatsApp. Both channels are included and set up in minutes.
You choose the amount (flat or per person), which bookings need it (all, or from a minimum party size), what happens on arrival (refund it or apply it to the bill) and the refund policy if the guest cancels. Deposits are collected through Stripe.
Automated SMS and email reminders are sent to guests before their booking. If a guest does not show up, the reservation is marked as a no-show automatically and the deposit follows your cancellation policy: kept in full, kept in part, or released.
Reservations is part of the paid platform, billed as a monthly subscription per venue. It is not included in the free menu. Request a demo for a quote.