Cookies Policy

Deskadora Europe SASU (Deskadora, we, our, us) uses cookies and similar technologies on deskadora.com and related subdomains, including app.deskadora.com and partner.deskadora.com (the Sites). This policy explains what cookies are, which ones we use, why we use them, and how you can manage your preferences.

We follow the GDPR, UK GDPR and the ePrivacy Directive, including its French implementation.

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1. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They support essential functions such as login, security, language settings, payments, and measuring website usage.

Cookies may be placed by Deskadora (first-party) or external providers (third-party).

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2. Legal Basis

• Strictly necessary cookies: exempt from the consent requirement under the ePrivacy Directive. No legal basis under GDPR is required as these cookies are essential to provide the service you have requested.
• Analytics cookies: consent (Art. 6(1)(a) GDPR)
• Marketing cookies: consent (Art. 6(1)(a) GDPR)

You may withdraw consent at any time through the cookie settings tool in the footer under "Your Privacy Choices."

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3. Types of Cookies We Use

A. Strictly Necessary Cookies (Always Active)

These enable essential functions such as login, account security, fraud prevention, multi-step forms, payments, and language preference. Disabling these cookies will prevent core features from working. No consent is required for these cookies.

B. Analytics Cookies (Require Consent)

Used to measure usage and understand how the Sites are used. These cookies are only activated after you give consent.

We use Google Analytics 4. The standard GA4 cookie set may include:

• __ga
• __ga_CONTAINERID

Retention: 6 months.

C. Marketing Cookies (Require Consent)

Used for advertising features and promotional measurement. These cookies are only activated after you give consent.

No marketing cookies are currently active. This section will be updated and fresh consent will be requested before any marketing cookies are deployed.

Retention when active: 12 months.

D. Third-Party Cookies

Stripe sets the following security and fraud prevention cookies as part of the payment process:

• stripe_sid
• stripe_mid
• stripe_orig_props

These are strictly necessary for payment processing and operate under Stripe's own privacy framework.

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4. Detailed Cookie Table

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5. How We Obtain Consent

When you first visit the Sites, a cookie banner allows you to:

• accept all non-essential cookies
• reject all non-essential cookies
• customise your settings by category

Only strictly necessary cookies load by default. Analytics and marketing cookies load only after consent is given.

Your choices apply to this browser and device only. Consent is valid for 12 months. After this period, the banner will appear again and fresh consent will be requested.

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6. How to Withdraw or Change Consent

You may change or withdraw consent at any time by:

• clicking "Your Privacy Choices" in the footer of any page on the Sites
• adjusting cookie settings in your browser
• deleting cookies from your browser

If you remove or block consent cookies, the banner will reappear on your next visit. Blocking strictly necessary cookies will disable core features of the Sites.

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7. Data Retention

Analytics and marketing cookie data is stored by the respective third-party providers on their own infrastructure, not on Deskadora's servers. Deskadora may access aggregated reports from these tools.

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8. International Transfers

Google LLC (Google Analytics 4) processes data in the United States under Standard Contractual Clauses approved by the European Commission.

Stripe SAS processes payment-related cookie data within the EU. Transfers to Stripe Inc. (United States) operate under Standard Contractual Clauses.

Google LLC (Google Workspace) processes data within the EU under the Cloud Data Processing Addendum (CDPA).

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9. Third-Party Privacy Policies

• Google Analytics: https://policies.google.com/technologies/cookies
• Stripe: https://stripe.com/privacy-center/legal

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10. Your Rights

In relation to data collected through cookies, you may request access, correction, deletion, restriction, objection, or withdrawal of consent. You may also file a complaint with the appropriate Data Protection Authority:

• CNIL (France): https://www.cnil.fr
• ICO (United Kingdom): https://ico.org.uk
• Your national authority if you reside in another EU member state

Send privacy requests to: [email protected]

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11. Children's Privacy

The Sites are not directed at children under 16. We do not knowingly place non-essential cookies on devices used by minors.

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12. Automated Decision-Making

Cookies do not contribute to automated decisions that produce legal or significant effects on individuals.

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13. Updates to This Policy

We update this policy when new cookies or tools are added. If changes affect cookie behaviour or introduce new categories, we will update the cookie table and request fresh consent before those cookies are activated.

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14. How to Manage Cookies in Your Browser

Google Chrome

Settings → Privacy and security → Cookies and other site data
Support: https://support.google.com/chrome/answer/95647

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data
Support: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari (Mac)

Safari → Settings → Privacy → Cookies and website data
Support: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471

Microsoft Edge

Settings → Cookies and site permissions → See all cookies and site data
Support: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

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15. Contact

Deskadora Europe SASU
60 Rue François 1er, 75008 Paris, France
Email: [email protected]