Privacy Policy

Deskadora Solutions SARL, trading as Deskadora (“we,” “our,” or “us”), is committed to protecting the privacy of our customers and users (“you,” “your”) who interact with our platform, website, and services. This Privacy Policy describes how we collect, use, store, and protect your information.

1. Information We Collect

We collect various types of information to provide and improve our services.

1.1 Information You Provide to Us

• Account Information: When you register, we collect your name, email address, phone number, and other contact details.
• Payment Information: We collect payment details such as credit card information, which are processed by third-party payment processors.
• Other Data: Any other data you voluntarily provide, such as survey responses or support inquiries.

1.2 Information We Collect Automatically

• Device Information: We collect information about the device you use to access our services, such as your IP address, browser type, and operating system.
• Usage Data: We gather data about how you interact with our services, including pages visited, time spent on each page, and links clicked.

1.3 Information from Third-Party Services

• Third-Party Integrations: If you link your Deskadora account with third-party services (e.g., Google or Facebook), we may receive certain information from them.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To facilitate QR code payments, booking systems, shift planning, and other services.
• Improving and Customizing Services: To understand usage patterns, improve functionality, and personalize your experience.
• Communication: To send you updates, marketing communications (if consented), and respond to your inquiries.
• Security and Compliance: To prevent fraud, ensure the security of our services, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share your information in limited circumstances, such as:

• Service Providers: We share information with third-party vendors who assist us in providing our services (e.g., payment processors, cloud storage providers).
• Legal Compliance: We may disclose information if required by law or to protect our rights and the safety of our users.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

• Essential Cookies: Required for the operation of our services.
• Analytics Cookies: Used to understand and analyze how you use our services.
• Marketing Cookies: Used to deliver relevant advertising content to you.

Your Choices: You can control the use of cookies by adjusting your browser settings or by using our cookie consent tool, which allows you to manage your preferences.

For more information, visit our Cookies Policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. When data is no longer needed, we delete or anonymize it.

6. Data Security

Deskadora implements industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. If you have any concerns about data security, please contact us.

7. International Data Transfers

We may transfer and process your information outside your country of residence, where data protection laws may differ. Deskadora ensures adequate protection and takes steps to protect your data.

8. Your Rights and Choices

Depending on your location, you may have the following rights concerning your data:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data.
• Opt-Out: You may opt out of certain data processing activities or withdraw consent.

9. Third-Party Links

Our services may contain links to other websites. Deskadora is not responsible for the privacy practices of third-party sites.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. Any significant changes will be communicated to you via email or through our services.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@deskadora.com